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Busy Bee Real Meals Policies & Terms

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Cancelling Your Order

If you need to cancel your order, please contact us by the close of ordering (Friday at 5:00 pm EST). Cancellations requested by this time will be issued store credit for the full original order amount.

Pickup Policy

Customers are required to pick up their orders within two business days from the specified pick up date. This policy is in place to maintain the highest standards of food freshness. No refunds will be issued for orders that are not picked up within the two business days.

Adjusting Your Order

Busy Bee Real Meals procures ingredients based on the order quantities at the time the menu closes. If you need to adjust your order after submission, please contact us. Approval for any adjustments is at the sole discretion of Busy Bee Real Meals and may depend on ingredient availability and production status.

Safe Food Handling

Once an order is released (picked up or delivered) from Busy Bee Real Meals, we are no longer responsible for the safe handling of the food. The customer is responsible for safely handling all items in accordance with the U.S. Department of Agriculture’s (“USDA”) guidance. Please inspect all the items you receive from us for any damage or other issues upon pickup or delivery.

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