Frequently asked questions
How do I discontinue service or skip an already scheduled delivery?
If you are wishing to discontinue service or skip an already scheduled delivery, you must do so a week prior to your delivery week by midnight on that Saturday. All food required for the week is purchased and prepped ahead, then prepared in batches according to delivery dates.
How is food transported?
So, how does this work?
To determine if Busy Bee is the right fit for you, a phone consultation will be set up at the earliest convenience to go over your interests, needs, and preferences. We will go over the Busy Bee customer profile in detail together, discuss your priorities and how the service works.
How are the meals prepared and stored?
Should I tell you my preferences or allergies?
Can I change or add to my order?
Why do new customers pay a deposit for mason jars and insulated bags?
Each new customer that picks up or meets me to pick up their meals/salads will be charged $50 initially to cover the coast of the insulated bags the food is sent home in, as well as mason jars. As long as the jars are returned weekly and bags are returned/brought back to trade out each week, this charge will not be continued.
Do you charge taxes?
There is no tax for food items.
What happens if there is a shortage, or that I need to make a return?
A credit will be applied towards a future order. In some cases, refunds may be possible.